Terms of sale
Terms and conditions

Object

The purpose of these general conditions is on https://www.lesac.store/ to define the rights and obligations of the parties in the context of the online sale of goods offered by THE SELLER to the consumer.

Order confirmation

The contractual information will be confirmed by e-mail to the address indicated by the consumer in the order form.

Proof of the transaction

The computerized registers, kept in the computer systems of www.lesac.store under reasonable security conditions, are considered as proof of communications, orders and payments between the parties.

The archiving of purchase orders and invoices is carried out on a reliable and durable medium which can be produced as proof.

Product information

Every effort has been made to ensure the accuracy of the information presented on THE SELLER SITE. THE SELLER or its suppliers are not responsible for the consequences, incidents, particular damages resulting from electronic transmissions or the accuracy of the information transmitted even if THE SELLER is aware of the possibility of such damages.

Period of validity of the offer and the price thereof

Our prices are valid for the day.

Delivery method

The products are delivered to the address indicated by the consumer on the order form and only in the geographical areas that we serve.

All products leave our premises in perfect condition. If a product arrives in poor condition, a new identical product will then be returned to you free of charge.

The reimbursement of any product declared subsequently damaged during transport cannot be taken into account.

As in any expedition, it is possible to suffer a delay or that the product gets lost. In such a case, we urge the carrier to initiate an investigation. Every effort is made, as long as necessary, to find this package. If applicable, the merchant will be reimbursed by the carrier and deliver a new identical package at his expense.

We decline all responsibility for the extension of delivery times due to the carrier, in particular in the event of loss of products, bad weather or strike.

Right to retract

The right of withdrawal only applies to natural persons.

In accordance with Articles L. 120-20, the consumer has a period of seven (7) calendar days to return, at his expense, the products that do not suit him. This period runs from the day of receipt of the consumer's order. Any return may be reported in advance to the SELLER's customer service. The product must be returned to SELLER'S ADDRESS.

Only products returned as a whole, in their original packaging, complete and intact, and in perfect condition for resale will be accepted. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded, returned or exchanged. This right of withdrawal is exercised without penalty, with the exception of shipping and return costs. In case of exercise of the right of withdrawal, the consumer has the choice to request either the reimbursement of the sums paid, or the exchange of the product. In the case of an exchange, the reshipment will be at the expense of the consumer.

In the event of exercise of the right of withdrawal, the SELLER will make all efforts to reimburse the consumer within thirty days.

Rights of use

The use of trademarks on the site is strictly prohibited.

Force majeure

Neither party will have failed in its contractual obligations, insofar as their execution will be delayed, hindered or prevented by a fortuitous event of force majeure. Any irresistible fact or circumstance, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonable efforts, will be considered as a case of force majeure.

The party affected by such circumstances will notify the other within ten working days of the date on which it becomes aware.

The two parties will then get together, within three months, unless this is impossible due to a case of force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued.
If the event of force majeure lasts more than a month, these general conditions may be terminated by the injured party.

Expressly, are considered as